Lifestyle

Sophia Najjar joined CIA Insurance and Risk Management in 2008. Through hard work and dedication, she became a partner in the firm in 2017. She focuses on loss control and risk management for medium and large size companies where she leverages CIA Insurance and Risk Management’s unique Pathway process to assessing risk. Sophia believes that a proactive prevention strategy allows business owners to reduce the total cost of risk associated with their company. This can result in companies being viewed as more attractive to the insurance market place, ultimately lowering their insurance premiums.

Sophia has immersed herself in the health care industry and developed many lasting relationships. She is an active member of several health care associations.

Sophia and her family reside in Macomb County. While away from work, she enjoys spending time with her kids, mom, and sisters. She loves the outdoors, nature, taking long walks or find a quiet time to read are all ways Sophia reenergizes herself.

ACCREDITATIONS

• Certified Insurance Counselor (CIC) Designation
• Professional Work Comp Account Manager (PWCAM) Designation
• Property, Casualty, Life, Accident and Health license through the State of Michigan

PROFESSIONAL AFFILIATIONS

• Health Care Association of Michigan (HCAM)
• Michigan Center for Assisted Living (MCAL)
• SCAN (Senior Coordinating Aging Network) of Macomb
• SCAN (Senior Coordinating Aging Network) of Oakland
• Michigan Association of Independent Agents
• InCite Performance Group

LEADERSHIP PLATFORM

• Published “The Risk and Cost of Employee Turnover on Quality of Care” in Promoting Excellence
• Featured speaker at HCAM/MCAL Spring Leadership Conference
• Featured speaker at Michigan Association for Home Care Annual Conference
• Featured speaker at Leading Age Annual Conference
• Featured speaker at Leading Age Leadership Institute

Kelly joined CIA Insurance and Risk Management in June 2017.  Kelly supports the Employee Benefits team in an Administrative Assistant role supporting clients with their health benefit and open enrollment activities.

Outside of CIA, Kelly is preparing to adjust to an empty nest with her husband and looking forward to finding some new hobbies that include family, friends and volunteering at her church.

Tiffanie joined CIA in June of 2016 as the Employee Benefits Client Account Manager. Having been in the industry for 10 years, Tiffanie has been in both sales and service to ensure her clients receive optimal service. She enjoys employee benefits because she has the opportunity to help clients understand their benefits better and how to make their benefits work for them. Tiffanie resides in Macomb County with her son and enjoys being outside (especially BBQing) and serving at her church.

ACCREDITATIONS

• Variable Life, Accident and Health License in the State of Michigan
• Series 6 and Series 63

Not only is Melissa new to CIA, but also to the state of Michigan. She brings with her over ten years of working within Client Relations, and is very excited to bring this experience to the company.  In her spare time, she enjoys attending cultural events, and spending time in nature and with her pets.

ACCREDITATIONS

• Property and Casualty License through the State of Michigan

Amanda joined CIA Insurance and Risk Management in 2018 as a Commercial Account Manager, contributing Surety Bond knowledge to the team. Amanda’s drive is fueled by her meticulous work ethic, care for client experience, as well as continuing her education in the ever-changing Insurance industry.

Outside the office, Amanda enjoys traveling with her husband to their family’s property near Farwell, having board game nights with friends, exploring different cuisines, and expressing her creativity by crafting. She has a large immediate family and enjoys the chaos that ensues.

ACCREDITATIONS

• Bachelor of Business Administration, Rochester College
• CISR (Certified Insurance Service Representative) designation